Privacy Policy

Effective Date: April 22, 2025

Company Name: Hesoyam

Email: contact@hesoyam.games

Website: https://hesoyam.games

1. Information We Collect

a. Automatically Collected Data

When you use our games, we may automatically collect the following:

• Device information (model, OS version, unique device identifiers)
• IP address and country
• Gameplay statistics and achievements
• Crash logs and diagnostic data

b. Personal Information (if applicable)

We do not collect personal information unless you voluntarily provide it (e.g., via in-game login, support requests, or social features). This may include:

• Name or nickname
• Email address (for support)
• Social media profile (if logged in via Facebook, Google, etc.)

2. How We Use Your Information

We use your data to:

• Improve gameplay experience
• Analyze bugs and crashes
• Provide customer support
• Show relevant in-game ads
• Track progress, achievements, and leaderboards (if applicable)

3. Third-Party Services

We may use third-party services such as:

• Ad Networks (e.g., AdMob, Unity Ads, AppLovin)
• Analytics Tools (e.g., Firebase, GameAnalytics)
• Cloud Save / Login (e.g., Google Play Games, Apple Game Center)

These services may collect data in accordance with their own privacy policies.

4. Children’s Privacy

Our games are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

5. Data Retention

We retain data only for as long as needed to provide services or comply with legal obligations. You may request deletion of your data by contacting us at contact@hesoyam.games.

6. Security

We take reasonable measures to protect your data. However, no system is 100% secure, and we cannot guarantee complete security.

7. Your Rights

Depending on your location, you may have rights to:

• Access your data
• Request correction or deletion
• Opt-out of certain data uses

To exercise these rights, contact us at contact@hesoyam.games.

8. Changes to This Policy

We may update this policy from time to time. When we do, we’ll revise the “Effective Date” at the top. Continued use of our games indicates acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this policy, please contact:

📧 Email: contact@hesoyam.games
🌐 Website: https://hesoyam.games